Terms & Conditions

Important links: General information about Jonathan’s Snow Removal service and Snow Removal Sign-up Form

  • Snow removal contract begins Nov 1st 2020 until March 31st 2021
  • Snow plowing/snow blowing operations to commence when five centimeters, or more, of snow accumulates as determined by Jonathan’s Snow & Landscaping; irrespective of day of week and including all holidays
  • No salting, sanding, or de-icing services are provided by the contractor unless otherwise specified
  • The Customer understands that plowing or ice control of a particular location may not clear the area to “bare pavement” and that slippery conditions may continue to prevail even after plowing or ice control services have occurred. The Customer understands that Jonathan’s Snow & Landscaping assumes no liability for this naturally occurring condition
  • Gravel/Unpaved Laneways: By their very nature snow plowing/snow blowing operations involve pushing a steel blade or snow blower over the surface to be cleared, if the surface is composed of loose material (ie gravel), the loose material will be displaced during snow clearing operations. This is unavoidable. Jonathan’s Snow & Landscaping assumes no responsibility for displacing gravel (or any other loose material that the laneway is composed of), and assumes no responsibility for damage caused to lawns, ground cover, shrubbery, landscape lighting, paver bricks, hardscapes, blacktop surfaces, or concrete caused by the displacement of the loose material
  • Separate crews are delegated for driveway clearing and walkway clearing, with a priority given to driveway clearing. Walkways will be cleared after 5cm of accumulation has been reached, however they will be cleared separately from driveways and may be cleared up to several hours later
  • Jonathan’s Snow & Landscaping will make every effort to clear snow before the morning and evening commute. However, timing of the snowfall does not allow us to guarantee that snow clearing will be completed for a specific time
  • Requests from the customers outside of a snowfall for extra clean-up due to (but not limited to): snow drifts, snow falling off roofs, cars being moved, or accumulation less than 5cm may be subject to additional charges
  • Clients who wish to move their vehicles out of the laneway when the operators arrive MUST move their vehicles IMMEDIATELY. Drivers will not wait for clients to sweep off cars, shovel around their cars etc.
  • Special requests for clean up after vehicles have been moved may be subject to additional charges
  • Two (2) ‘Jonathan’s Snow & Landscaping’ markers will be placed at the end of each driveway at the beginning of the snow removal season. These markers are essential for drivers to identify laneways on our route allowing us to provide quick and efficient service. Replacement of these markers due to damages by the homeowner will be subject to a cost of $15 per marker fee.
  • Jonathan’s Snow & Landscaping will not be responsible for any scratches or scrapes to the driveway, or any minor damages to the lawn
  • It is the client’s responsibility to keep the snow removal area free of all objects, excluding vehicles. Jonathan’s Snow & Landscaping is not responsible for removing objects and any objects present may result in snow removal not being performed. Jonathan’s Snow & Landscaping shall not be held responsible for damages including but not limited to, items such as extension cords, holiday lighting, building materials, garbage cans, recycling bins, downspouts etc. The Customer is responsible for all damage caused to and/or by hidden objects
  • Customer understands that snow plowing/snow blowing, by its very nature, involves pushing a steel blade or snow blower over the surface of the pavement. If your pavement is defective, deteriorated, weakened, frost heaved, or, was installed improperly, the results of this previous damage are more likely to appear after snow plowing. Jonathan’s Snow & Landscaping is not responsible for any damages to pavement or curbs unless Contractor has been negligent.
  • Returned cheques will be subject to a $25.00 administrative fee
  • Jonathan’s Snow & Landscaping shall maintain appropriate insurance coverage throughout the term of this Agreement. This shall include comprehensive general liability covering bodily injury and property damage, Worker’s Compensation at statutory limits, and automobile liability covering all vehicles, equipment, and their operators.
  • During operations and after completion of operations, Customer agrees to indemnify and save harmless the Contractor, and its employees, against any and all claims by the Customer or third parties, their heirs, executors, administrators, successors, surrogates, or assignees, arising on account of death or injuries to persons or damage to property, arising out of use of, or traveling at, or onto, the Property, whether or not such claim, damage, injury or death results from the negligence of Customer, Contractor or others. Customer shall defend all suits and claims arising from or incidental to the work under the Agreement, without expense or annoyance to the Contractor or its employees.